Engagement Rings
Wedding Rings
Eternity Rings
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Questions and Answers
The ringshop
Why buy with us?
Outstanding quality, free shipping and a 60-day return policy: for us, this is a matter of course.
Honesty, reliability, trust, and a respectful attitude toward others shape our culture – both internally and in our interactions with our customers. With ringshop, we build on our many years of experience in the brick-and-mortar retail business – where we’ve already had the honor of accompanying over 10,000 customers on one of the most meaningful journeys of their lives. This trust fills us with pride and drives our daily actions and commitment. We are grateful for the many positive reviews and feedback we receive on Google and social media. We love what we do – and you’ll feel it.
Where does the jewelry come from?
ringshop is a brand of ringshop GmbH. Most jewelry is supplied from the gold town of Pforzheim in Germany and from futher production shops in Germany and Austria.
Sustainability and ethics are important to us! It is very important to us to communicate our commitment to ethical behavior, human rights and socially and environmentally responsible processes in a transparent and reliable manner.
Alloy suppliers are RJC-certified, as are the production facilities. All diamonds are from conflict-free zones and the alloys are made from recycled precious metal. With the official certificate from Climate Partner, the production facility in Pforzheim, Germany, received confirmation that it is climate neutral. A key component of this is the offsetting of all emissions caused by certified climate protection projects. In addition, each delivery comes with a certificate of authenticity.
Where do we ship?
What to consider when proposing?
How to keep it secret?
If you want to ensure your plan remains secret, please check that your e-mails are not accessed by other people.
Please note that you will receive your order in neutral packaging without the engagement ring store logo.
When determining the right ring size, please make sure that nobody notices anything. You can find various options for secretly determining the right ring size in the “Determine ring size” section:
Correct ring size?
If you do not know the exact ring width, we are happy to help you figure it out. There are several ways to do this. We will also exchange unworn rings that you return to us within 60 days for the correct ring size free of charge*.
*) If the ring has been engraved, we will also be happy to exchange it for you. Please note that a lump sum of 59 euros will be charged for this.
You can find all the information you need to determine the right ring size in the “Ring Size Determination” section:
Ring size is incorrect?
It often happens that rings do not fit. There are various reasons for this.
We guarantee that rings ordered incorrectly will be exchanged once for the correct ring size free of charge*. This free exchange is redeemable within 60 days of purchase.
*) If the ring has been engraved, we will also be happy to exchange it for you. Please note that a lump sum of 59 euros will be charged.
All further information on this and the steps for processing a ring width change can be found on the page (”Exchanges“)
Materials?
The ringshop offers jewelry in the following precious metal alloys:
Yellow gold, white gold, rose gold, red gold, platinum, silver and many more.
Of course, combinations of several colors in one ring/piece of jewelry are also possible. All information on the materials and their properties can be found in the “Basic Knowledge of Materials“ section: (“Find out more“):
Diamonds, brilliants?
A diamond takes millions of years to form. Diamonds are extremely hard – there are barely any harder materials on this planet.
Since time immemorial, the sparkle of a diamond has almost magically attracted the eye. The “king of all gemstones” owes its popularity to the values that are directly associated with it: Rarity, history and love.
Anyone who decides to buy a diamond rightly expects a genuine natural wonder.
You can find much more information on this in the “Basic Knowledge of Diamonds & Brilliants“ section:
Engraving possible?
All pieces of jewelry that you find in the ringshop can be engraved free of charge. Engravings are very popular for personal individualization.
You will be asked during the ordering process whether you would like to have a free laser engraving added. Ring size changes and returns are also possible for engraved items. Please note, however, that a flat fee of 59 euros will be charged for a ring width change or for the return of items personalized by laser engraving.
Options for assistance?
If you have any questions and would like detailed assistance in writing, by telephone, via video or in person in one of our ring studios, you are welcome to chose from various options:
- Written questions via the contact form or by e-mail to office@onlineringshop.com
- Telephone inquiries under the telephone number 00436642060200
- Free video consultation via Teams by appointment
- Free personal consultation in one of our ring studios by appointment.
In all cases we look forward to getting to know you. Please do not hesitate to contact us. We are happy to help you.
Click here to go directly to the contact center:
Ordering process?
Delivery time?
We offer a wide selection of bestsellers that are immediately available and delivered on business days within 24 to 48 hours via express shipping.
Most items are deliverable within four to six business days, and the maximum delivery time for certain pieces of jewelry is up to 25 business days. During the ordering process, the respective delivery time for each item will be displayed.
Please note that all delivery time specifications refer to business days.
Please note that the delivery time of immediately available items with a delivery time of 24 to 48 hours increases by up to eight business days if they are to be engraved. Please let us know your preference during the ordering process. If you do not specify this during the ordering process, we will, in case of doubt, deliver the items without engraving so as not to delay delivery time. The engraving can also be added later.
Do you have any questions? We are happy to help. You can reach our contact page here:
What is a discount code?
Do you have a discount code? Congratulations! You can use the discount code to reduce the purchase price by entering the code in the field provided during the checkout process.
Feedback?
How to make a complaint?
Returns possible?
Deliveries to Switzerland
- VAT example: A ring costs 300 CHF; 300 CHF x 8.1% = 24.30 CHF import VAT
- Customs example in practice: Since rings are very light (often < 20 g), the customs costs are under 1 CHF per ring.
Are there general terms and conditions?
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10 Tips for Your Proposal
Research in advance
It can be helpful to look at old photos, think back to the lovely moments that you have shared and reminisce about all the happy hours you have spent together. This usually leads to wonderful ideas that will aid you in creating a personal connection – shared memories, music that you both like…
Being creative
- Personalized items, such as packaging, mugs or a cake with your names; a ring cushion with your names, or even a label with your names on a bottle of Prosecco,…
- Fireworks – for example on New Year’s Eve – this could be a particularly romantic and emotional moment
- A romantic dinner for two – by candlelight,…
- A picture that you personally painted – no matter how professional the result of your “art” is
- A lavish brunch by candlelight
- A self-designed photo book, collecting your favorite memories
- A large bouquet of flowers
- A special location such as the Eiffel Tower in Paris, St. Mark’s Square in Venice,…
- A special location such as a mountain peak, if you both enjoy hiking or mountaineering
- A wonderful and extensive picnic
- A balloon ride or a parachute jump – if you both do not have a fear of heights
- At home by candlelight – perhaps you could form lots of candles into a heart and propose in the dark (Please pay attention to the necessary safety measures!)
The perfect ring
The perfect place
- Your home
- Your dream holiday destination
- Nature – on a hike or a walk
- A beautiful beach
- At a beautiful sight
- In a restaurant
- At the place where you met or fell in love
Words that come from the heart
In public or in private
You should think carefully about whether you would prefer to propose in a private setting or to get down on one knee in front of a crowd. Not everyone likes to be in the spotlight. If your partner is one such person, they may prefer a more personal proposal.
Don't forget to have fun
A marriage proposal doesn’t have to be a strictly serious affair – on the contrary, it should be one of the most memorable moments of your life. Take it good-humoredly if the ring doesn’t fit right away or you forget the words and start stuttering.
The right time
Be surprising
A marriage proposal is most beautiful when it comes as a surprise. When planning it, it’s best not to leave any traces behind. Googling in incognito mode, not getting too chatty and making friends promise not to say anything are all part of this.
Capture the moment
Film the marriage proposal or take pictures to remember this beautiful moment. This way, you can relive the situation later on in a relaxed manner, without the nerves. And if something doesn’t quite go according to plan, there will be something to laugh about.
Ring Size
Determine The Correct Ring Size
1) Determining the ring size
Measure the existing ring
a) Measure the ring with our template
b) Measure the ring with a ruler
c) Measure the ring with a vernier calliper
You can determine the ring size by measuring the diameter of an existing ring with a caliper. Once you have measured the diameter, simply multiply the result by 3.14, and you will have the correct ring size. This is a very reliable method of determining ring size.
In our example, the engagement ring has an inner diameter of 17.19 mm. We then multiply 17.19 mm by 3.14 and obtain a ring size of 54.
If you don’t have a caliper at hand, ask friends, relatives, or acquaintances. Calipers are also available in most hardware stores.
2) Determining the ring size
Measure your fingers
a) Measure fingers with a paper strip
Cut a strip of paper with scissors and place the strip around your finger. Then use a pencil to draw a line across the two adjacent strips of paper. Now all you have to do is place the strip of paper on a flat surface and measure the distance between the two lines with a ruler. You now have the ring width.
b) Measure fingers with a tape measure
3) Determining the ring size
Use a ring sizer
If it is not necessary to determine the correct ring size in secret, you can use our ring sizer to measure the correct size directly on the finger. Request it now for free:
4) Determining the ring size
Ask friends, relatives or acquaintances
5) Determining the ring size
Estimate ring size
6) Ring size determination
Measure the ring width in the ring studio
Measure directly in one of our ring studios. The safest way to determine the ring size is to measure it directly on the person who will be wearing the ring. In this case, however, the application cannot be kept secret and therefore this method is often not suitable. If you don’t want to make a big surprise of your gift, why not visit us in one of our studios? You can book an appointment via our contact center.
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Basic Knowledge of Materials
Please note that the following information only covers which is suitable for people who have never or only to a very limited extent dealt with the subject of “genuine jewelry”. If you would like to delve deeper into the matter, we would be happy to arrange a consultation with you. You can go directly to the online booking page here
Typical materials?
What are precious metals?
What are alloys?
What are alloys and fine components? Engagement rings are predominantly made from alloys. These are created by melting the individual components together. As with wine cuvées, the recipes have been refined over the years. Pure fine gold would be too soft and would always have the same color. This is why the alloys contain varying amounts of silver, copper and palladium.
The numbers 333/-, 375/-, 585/- and 750/- indicate the proportion of fine gold. 585/- means that 585 g of fine gold is contained in 1,000 g of the material. Platinum is processed with 600/- and 950/- fine content. The very high-quality and durable 950/- platinum jewelry is made of 95 % platinum and the remaining 5 % is mainly made of tungsten.
White gold in 585/- and white gold in 750/- is always alloyed with palladium. Rhodium plating makes white gold particularly bright and radiant. As the rhodium layer wears off over time due to daily wear of the rings, rings made of white gold alloys must be refurbished after an appropriate period of time.
What is GOLD?
Properties of gold?
What are the properties of gold?
- Gold shines and is easy to polish.
- Depending on the alloy, gold engagement rings are also affordable for shoppers with smaller budgets.
- The higher the fineness, the better the tarnish resistance.
- Gold is available in different colors: white, grey, yellow, red, rosé, apricot, blush, honey,…
- A gold ring retains its value.
- Chemically pure gold is called fine gold.
- It is very pliable and supple, which is why it has to be mixed with other metals in the form an alloy to make it harder.
- Gold is a precious metal and, together with copper, is one of the few colored metals.
- Gold is the only metal with a yellowish, radiant color.
- Due to the fact that it can be easily polished, it is possible to achieve a highly glossy surface.
- Gold forms chemical compounds only with difficulty.
- Gold is almost exclusively processed in alloyed form, as the price is then lower and the strength, hardness and usage properties are improved.
- Last but not least, the color of gold can be varied. The usual colored gold alloys consist of the metals gold, silver and copper. Adding silver makes the color brighter, adding copper makes it darker. Palladium decolors white gold so that the yellow shimmer disappears.
What is an ounce?
What does “carat” mean?
What is PLATINUM?
- Due to its tarnish resistance, platinum has become the preferred metal for jewelry.
- Platinum has a grey-white, steel-like color and takes on a high shine when polished.
- Pure platinum is alloyed with copper, palladium, iridium or tungsten.
- This also lowers its very high melting point and therefore makes platinum easier to work with.
- A 2-material platinum-tungsten alloy is often used for engagement rings. In this form, the platinum is harder and appears somewhat brighter.
Properties of platinum?
What are the properties of platinum?
- Platinum is always white;
- Platinum is much heavier than gold;
- Platinum looks similar to white gold or silver, especially in a 950/- alloy (platinum 600/- is slightly darker);
- Platinum has always been more expensive than gold – this has now changed, although platinum is actually even more precious than gold;
- Platinum is the royal metal, particularly high-quality and expensive;
- Toughness and wear resistance are very high, without the alloy becoming brittle;
- Diamonds come into their own in the neutral gray-white setting;
- Due to its resistance to environmental influences, the color and shine remain unchanged in everyday life;
- Due to its high strength, platinum jewelry hardly wears out in day-to-day usage;
- The high specific weight makes it significantly heavier than other precious metals, giving the material a firm feel;
Is it possible to change the ring width?
Ring width changes are possible for both gold and platinum as long as the jewelry was not made from a cast blank. In such cases, the ring width itself is often not changed, but the entire ring is exchanged for the appropriate ring width.
Please ask us how a ring width change is possible for your piece of jewelry (width change or exchange).
Are engagement rings hard?
No, these are precious metals whose surface hardness is not comparable to steel or other materials with a very hard surface. Assume that – regardless of whether you choose gold or platinum – the first scratches will appear quickly. Platinum is generally a tough material, but the surface is somewhat harder than gold. However, just like gold, platinum will also change over the years to the extent that small scratches will become visible. This is not a bad thing: life is not “without scratches” and that is what makes life and “genuine jewelry” special.
Engagement rings made of gold or platinum have a special look and feel – they simply feel good.
By the way: It is very easy to refurbish a range made of precious materials, i.e. to restore the original surface. This is usually done by polishing. You don’t have to dig deep into your pocket for this.
If you would like to find out more about hardness (influence of alloys, surfaces, hardness testing according to Vickers or Rockwell, etc.), please make an appointment for a consultation: Appointment
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Materials
Yellow gold
A classic, elegant and timeless gold color with a fineness of 333/-, 375/-, 585/- and 750/- is a yellow gold alloy similar to fine gold, which is mainly alloyed with silver and copper.
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White gold
White gold in 585/- consists of 58.5% pure gold and is alloyed with silver, copper and palladium. The rhodium plating of the surface makes white gold particularly bright and radiant.
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Rosé gold
Rosé gold impresses with its shimmering pink color. The modern color, which is significantly lighter than red gold, is achieved with a small proportion of copper, which contains both silver and palladium
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Silver
Silver has been a popular material in jewelry making for centuries. It impresses with its radiantly bright appearance. It is very popular due to its lower price.
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Red gold
Red gold is a gold alloy made from fine gold, copper and silver. The copper content gives the material its eponymous red color and hardness. The elegant and timeless color is similar to copper.
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Platinum
Platinum is one of the preferred metals for jewelry. In Egypt, platinum was already made into jewelry around 3000 BC. Platinum is slightly more resilient than gold.
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Gemstones and Others
Diamond
Diamonds are the most popular gemstones for jewelry. With its high light refraction and its shine with countless internal light reflections, it makes people's hearts beat faster.
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Saphire
Sapphire shimmers in a variety of different shades of blue, ranging from sky blue to an almost black dark blue. Depending on the incidence of light, this special colored stone varies in color and brightness.
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Emerald
Emerald, ranging from dark green to light green, is widely loved. It was and still is valued by many people and cultures around the world as particularly valuable gemstone.
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Aquamarine
Aquamarines are sought-after gemstones that are available in different cuts and colors. Aquamarine gets its beautiful blue color from bivalent and trivalent iron ions.
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Turmaline
Tourmalines are counted among the minerals which show the most color variations. They are colorless or appear in shades of blue, violet, red, yellow, brown and green – or in a mixture of colors.
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Topaz
Topaz is a valuable gemstone. The blue topaz, which occurs very rarely in nature, as well as the rare orange-red "imperial topaz" are very popular.
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Ruby
Rubies are primarily used as jewelry stones. Clear stones receive a facet cut. Rubies with a strong red color and a bluish tint are particularly sought after and valuable.
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Others
Amethyst, Citrine, Croia, Topaz, Garnet, Iolite, Jasper, Coral, Lapis, Moonstone, Pearl, Onix, Opal, Peridot, Pietersite, Smoky Quartz, Rhodolite, Pink Quartz, Tsavorite, Tourmaline, Zirconia,... (Picture: Smoky Quartz)
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Settings of Engagement Rings
Prong setting
With the prong setting, the stone is held in place by prongs that are bent over the top of the stone. These prongs are comparable to thin claws and are machined out of the frame material or soldered on. This shape allows for a lot of light to reach the stone.
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Frame setting
With the frame setting (closed setting), the stone is usually held at its largest circumference. The advantage of this simple frame is that there are no edges or openings that one could accidentally catch on.
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Swing Setting
With the swing setting, the gemstone is stretched between a curved ring band. This lively frame ensures everyday suitability with its flat construction because there are no large and impractical rises.
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Tension setting
The tension ring has a classic barrel variant in which the stone is held by the internal tension of the ring itself, without any setting. The stone - e.g. a diamond - is clamped in specially milled embeddings between both ends of the ring.
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Pavé setting
The pavé setting is a combination of an offcut setting and a center stone set in prongs. In this type of setting, which is very popular for engagement rings, the center stone is surrounded on the left and right by stones in an offcut setting.
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Channel version
With the channel setting, the stones are placed in a groove and attached directly to the precious metal. It is ideal for stones that are the same size. The channel socket is extremely suitable for everyday use as you can hardly get caught on other objects.
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Cut version
When cutting offcuts, individual stones or several stones are set in a row or in the area. The gemstones can be arranged in one row or several rows (offcut cobblestones).
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Memoir prong setting
With the Memoire prong setting, the stones are held in place by tiny prongs that are bent over the top of the stone. A very visually appealing impression is created because the stones are almost completely visible without the surrounding ring band.
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Design version
Many options are used in the factory to set stones. This is referred to as design settings, which are used in design rings. Ask us about YOUR individual design ring.
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Basic Knowledge of Diamonds & Brilliants
Please note that the following information only covers basic knowledge which is suitable for people who have never or only to a very limited extent dealt with the subject of “diamonds“ or “brilliants“. If you would like to delve deeper into the matter, we would be happy to arrange a consultation with you. You can go directly to the online booking page here.
What is a diamond?
What is a brilliant?
Qualitiy of Diamonds?
What types of setting are there?
Conflict diamonds?
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Diamond Cuts
Brillant
The classic diamond cut: with 56 cut facets the diamond becomes a brilliant. This is the most common cut on engagement rings and wedding bands.
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Heart
The diamond, neatly cut in the shape of a heart, is particularly romantic. It very popular for jewelry and warms all hearts.
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Emerald
The emerald cut - also known as "emerald cut", "octagonal cut" or "octagonal step cut" impresses with its straight-lined basic shape.
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Princess
The princess cut is a combination of a cardinal cut on the top and fan cut on the bottom. Its square shape is popular for engagement rings and wedding rings.
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Asscher
The Asscher cut with prismatic brilliance and a rectangular base is similar to the emerald shape. With its 58 ground facets and square appearance, it is an eye-catcher.
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Drop
The drop cut is a successful combination of the classic round brilliant cut and the marquise cut. On one side, the end tapers to a point, resembling a drop.
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Oval
The beautifully shaped oval cut has 58 ground facets on the inside. The elongated, symmetrical shape makes the stone appear larger than round stones of the same weight.
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Carree
The carree cut is a square-cut diamond whose outmost layer is surrounded by parallel rows of step-shaped facets. The term carré translates to “square”.
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Cushion
The cushion cut is the stone shape for those who wish to combine design and modern cutting art. The design of this cut makes the cushion perfect for engagement rings.
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Brilliant Sizes for Engagement Rings
Brilliant 0.05 ct.
0.05 ct. (carat) - this corresponds to a stone weight of 0.01 grams
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Brilliant 0.10 ct.
0.10 ct. (carat) - this corresponds to a stone weight of 0.02 grams
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Brilliant 0.15 ct.
0.15 ct. (carat) - this corresponds to a stone weight of 0.03 grams
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Brilliant 0.20 ct.
0.20 ct. (carat) - this corresponds to a stone weight of 0.04 grams
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Brilliant 0.25 ct.
0.25 ct. (carat) - this corresponds to a stone weight of 0.05 grams
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Brilliant 0.30 ct.
0.30 ct. (carat) - this corresponds to a stone weight of 0.06 grams
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Brilliant 0.50 ct.
0.50 ct. (carat) - this corresponds to a stone weight of 0.1 grams
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Brilliant 0.80 ct.
0.80 ct. (carat) - this corresponds to a stone weight of 0.16 grams
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Brillant 1.00 ct.
1.00 ct. (carat) - this corresponds to a stone weight of 0.2 grams
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Brilliant 1.50 ct.
1.50 ct. (carat) - this corresponds to a stone weight of 0.3 grams
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Laser Engraving Basics
You are welcome to personalize all pieces of jewelry that you purchase in the ringshop with an engraving. But how is an engraving applied to the piece of jewelry?
All engagement rings, as well as all other pieces of jewelry, can be laser-signed on request. This technology opens up almost unlimited possibilities. You can choose predefined fonts or design your own signature motifs: Handwriting, characters and symbols or fingerprints – your black and white template is digitized by us and then transferred to the ring using an ultra-fine laser beam. The laser engraving can be done on the inside, outside or on the side.
No matter what you choose – a standard text engraving with a predefined font (straight or curved) or an individual engraving according to your personal ideas (fingerprint, own handwriting, etc.) – you can select and specify this directly during the ordering process.
If you have any questions about engraving options, please contact us here.
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Selecting Product Options
Select the desired material for your piece of jewelry. For most pieces of jewelry, you can choose between yellow gold, white gold, rose gold, red gold, platinum and silver. We will be happy to answer any questions you may have. You can book your personal consultation here.
Select the percentage of precious metal. For gold, you can choose between 585/- (58.5 % gold content) and 750/- (75 % gold content). For platinum, you can choose between 600/- (60% platinum content) and 950/- (95% platinum content). The higher the percentage, the more expensive the piece of jewelry.
Select the weight in carats. For example, 0.05 ct. corresponds to a diamond weight of 0.01 grams. A piece of jewelry with a stone of 1 ct. corresponds to a diamond weight of 0.2 grams. The higher the weight, the more expensive the piece of jewelry.
Choose between H/si (small inclusions) and G/if (flawless). H/si is the cheaper option and G/if is the more expensive option. The price difference can be significant, especially for large diamonds. In the ringshop you can also obtain laboratory brilliants (LAB) as a cheaper variant.
Select the desired ring width. If the desired ring width cannot be selected, try restarting the selection of product options with the “Clear and reselect” button and start with the ring width. You will then be shown all variants that are available with this ring width.
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Book a Consultation
ordering process, etc. do not answer all your questions, you are more than welcome to make use of our further consultation options.
If the “Questions and answers” section and the information on materials, diamonds, engraving options, ring size determination, ordering process, etc. do not answer all your questions, you are more than welcome to make use of our further consultation options.
All consultations are free of charge and non-binding. No matter which option suits you best, we will be happy to help you.
All options for contacting us and booking a consultation appointment can be found on our contact page: Contact.
