Engagement Rings
Wedding Rings
Eternity Rings
Jewelry
ringshop
Imprint
ringshop
Contact Information
ringshop GmbH, Herrenstraße 28, 4320 Perg, +436642060200, office@ringshop.de, office@ringshop.at, office@ringshop.ch, office@ringshop.li, office@onlineringshop.com, www.ringshop.de, www.ringshop.at, www.ringshop.ch, www.ringshop.li, www.onlineringshop.com, ATU82319689, FN 658295 g, Managing Partners: Petra Holzmann, MHPE, Dipl.-Ing. (FH) Markus Holzmann
We are here for you. You can find all the ways to conveniently contact us on our contact page.
ringshop
Data Protection
Don’t worry – everything is fine. Here you can find out more about how we deal with your data.
We handle your data with care!
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. It is generally possible to use our website without providing personal data. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis. This data will not be passed on to third parties without your express consent. If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and the event of follow-up questions. Without exception, we do not pass on this data.
Cookies
Some internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set up your browser so that you are informed about the placement of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain purposes or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be comprimised.
Newsletter
If you would like to receive the newsletter offered on our website, we require your e-mail address as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.
Contact via WhatsApp
You have the option to contact us via the messaging service “WhatsApp.” The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
By using WhatsApp, you automatically transmit your phone number to us. In addition, WhatsApp may process your username and any other data you voluntarily provide. Communication is encrypted end-to-end. However, we would like to point out that WhatsApp states it may process certain metadata (e.g., timestamps, IP addresses, device data) regardless of the message content.
The use of WhatsApp is entirely voluntary. The legal basis for processing your data is Article 6(1)(a) GDPR (consent). You may withdraw your consent at any time with future effect.
For more information on how WhatsApp processes personal data, please refer to WhatsApp’s Privacy Policy.
If you do not wish WhatsApp to process your data, we recommend using alternative means of contact such as email or telephone.
Facebook
Plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our webpages. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/. When you visit our webpages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our webpages to your Facebook profile. This allows Facebook to associate your visit to our webpages with your user account. We would like to point out that, as the provider of the webpages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook’s privacy policy at http://de-de.facebook.com/policy.php. If you do not want Facebook to be able to associate your visit to our webpages with your Facebook user account, please log out of your Facebook user account.
X
Functions of the X service are integrated on our webpages. By using X and functions, the websites you visit are linked to your X account and made known to other users. Data is also transmitted to X in the process. We would like to point out that, as the provider of the webpages, we have no knowledge of the content of the transmitted data or its use by X. Further information on this can be found in X’s privacy policy. You can change your data protection settings on X in the account settings.
Instagram
Functions of the Instagram service are integrated on our webpages. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our webpages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our webpages with your user account. We would like to point out that, as the provider of the webpages, we have no knowledge of the content of the transmitted data or its use by Instagram. You can find more information on this in Instagram’s privacy policy: http://instagram.com/about/legal/privacy/
YouTube
Our website uses plugins from the Google-operated site YouTube. The operator of the webpages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our webpages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our webpages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. Further information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy
ringshop
Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the website to its full functionality. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
ringshop
Brand
ringshop is a registered and protected trademark in accordance with the Trademark Protection Act. Trademark owner: Roméo&Juliette GmbH; The unauthorized use of the trademark (word/image) is hereby expressly prohibited. The trademark owner reserves the right to take legal action in the event of unauthorized use.
ringshop
Advertisements
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
ringshop
Terms and Conditions
Version A – valid from 01.01.2023
1) Welcome to the ringshop
Let’s make the most beautiful days of your life a great success together. Since we have the pleasure of accompanying you on your search for the perfect engagement ring, your dream wedding rings, wedding bands, partner rings, diamond jewelry, wedding dress, wedding suit or an occasion dress, it is important to us that we give you competent, sincere and honest advice. In order to be able to answer any questions in advance and to give you peace of mind, we ask you to read our terms and conditions carefully
2) Do you have any questions?
We are happy to deal with your concerns personally. You can find all the ways to contact us here. We are there for you!
3) Definition of terms
The terms contractor and client are frequently used in the General Terms and Conditions. Contractor: ringshop.de, ringshop.at, ringshop.ch, ringshop.li, onlineringshop.com – Herrenstraße 28, 4320 Perg; Client: Customers who shop at ringshop.de, at ringshop.at, at ringshop.ch, at ringshop.li or at onlineringshop.com;
4) Scope of application
For all business relationships between the contractor and the client, which are processed via ringshop.de, ringshop.at, ringshop.ch, ringshop.li or onlineringshop.com, these general terms and conditions apply exclusively in the version valid at the time of the conclusion of transactions. With every purchase from the contractor, you expressly agree to these terms and conditions.
5) Pricing and discounts
The prices of the jewelry are largely dependent on the current precious metal prices and are periodically adjusted accordingly, which is why we are generally unable to grant discounts. Discounts are available during promotional periods – for example selected summer months – for defined items. Prices for services (with the exception of ring width changes during the defined period) are not included in the product prices and are invoiced separately on a time and material basis. The prices for services used after purchase are transparent and comprehensible. All prices include the statutory value added tax of the respective destination country. None of the discounts granted can be combined. It is important to note that discount combinations cannot be combined with a partner either. Cash redemption is not possible for discounts and rebates. Promotions, vouchers and discounts are not transferable.
6) Consultation appointments
Please note that a specialist advisor is reserved especially and exclusively for you for booked consultation appointments. In the high season, consultation appointments are usually fully booked for several months. If you do not wish to attend your booked consultation appointment for various reasons, we ask you to cancel it in good time – at least two weeks before the consultation appointment – so that another interested party has the opportunity to book the appointment. In order to make good use of your time with us and to ensure that customers who have their appointment after yours do not have to wait for long, we ask you to arrive punctually for your consultation appointment.
7) Payment and transfer of ownership
As a rule, all articles in ringshop.de, ringshop.at, ringshop.ch, ringshop.li and onlineringshop.com are paid for at the time of the purchase decision – i.e. when the button “Order with obligation to pay” is pressed – using one of the payment methods offered. As soon as the item(s) has/have been paid for in full, the processing procedure is initiated by the contractor. As soon as the posted sales invoice is sent by the contractor to the client by e-mail, the items become the property of the client. The purchase price includes the VAT applicable in the respective country of destination. In excepectional cases, if requested by the client and agreed to by the contractor, the contribution for the temporary storage of the items in the contractor’s warehouse is also included. As long as the items have not been paid for in full, they remain the property of the contractor. We accept the following payment methods: All credit and debit cards (such as VISA, V PAY, MASTER CARD, ELV, UNION PAY, JCB, DINERS CLUB, DISCOVER, AMERICAN EXPRESS, MAESTRO) as well as PayPal and instant bank transfer. All import duties such as customs duties and taxes shall be borne by the customer (importer) in the case of third country transactions. All return deliveries from third countries are processed as duty-free return goods.
8) Reservations
Reservations are typically not possible for items from the online shop. Do you need more time to make a decision? Contact us – we will find a solution.
9) Complaints
Without exception, every item is carefully checked in the outgoing goods inspection department before dispatch. Please check the goods carefully for any defects immediately after receipt. The contractor cannot accept any liability for defects, transport damage or soiling that are not reported immediately after reception. In accordance with the following provisions, the contractor is obliged to remedy any defect in the goods that impairs their functionality and that was already present at the time of delivery and is due to a fault on the part of the contractor, the material or the workmanship, within the statutory warranty period. The warranty claim only arises if the client immediately notifies the contractor in writing of the defect that has occurred and describes it in detail. Please use our form on the Returns page for this purpose. Partial defects of the delivery may not lead to a complaint about the entire delivery. After examining the complaint, the contractor may, at his discretion, replace or repair the defect-free goods or defective parts thereof. Irrespective of complaints, the right of withdrawal described under point 11 applies.
10) Ring size changes
We guarantee that incorrectly ordered rings will be exchanged once for the correct ring size free of charge. This free exchange campaign applies within 60 calendar days of purchase. Please note that a flat rate of 59 euros will be charged for the exchange of rings with individual engraving.
11) Right of withdrawal
The goods in this store are mainly precious metals. As a special service, the contractor offers the customer the option of returning the goods within 60 calendar days of the order, contrary to the legal framework that applies to precious metals. Please note that worn or damaged items cannot be returned. You can find much more information on returns and the necessary steps on our Returns page. The contractor points out and the customer acknowledges that the return promise is a service that can be revoked at any time, as the items offered are excluded from the statutory obligation to take back.
12) Data protection
Do not worry, we take the handling of your data very seriously. The client consents to the personal data contained in the purchase contract being stored and processed automatically by the contractor in fulfillment of the contract. Further information on data protection can be found in the data protection section in the imprint. You are also welcome to contact us to be informed in detail about the contractor’s very detailed data protection concepts to fulfill the legal requirements of the GDPR (General Data Protection Regulation).
13) Applicable law and validity
The applicable statutory provisions apply. For any disputes, the locally competent court at the place of business shall have jurisdiction. Austrian substantive law applies. The applicability of the UN Sales Convention is completely excluded. If individual provisions of these General Terms and Conditions are or become invalid or ineffective, the validity of the remaining provisions is not be affected.
14) Company data
Notice about the team photos: Some members of our team support us through a service agreement with Roméo&Juliette GmbH.
