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Engagement Rings
Wedding Rings
Eternity Rings
Jewelry
ringshop
Imprint
ringshop
Company information
Company name and legal form:
- Full company name according to the commercial register: ringshop GmbH
- Legal form: GmbH (limited liability company)
Contact options via e-mail:
- office@ringshop.de
- office@ringshop.at
- office@ringshop.ch
- office@ringshop.li
- office@onlineringshop.com
Active domain names:
- www.ringshop.de
- www.ringshop.at
- www.ringshop.ch
- www.ringshop.li
- www.onlineringshop.com
Authorized representatives / Managing directors:
- Petra Holzmann, MHPE
- Dipl.-Ing. (FH) Markus Holzmann
Registered office and address: Herrenstraße 28, 4320 Perg
Tax number and company register number:
- VAT identification number (UID): ATU82319689
- Company register number: FN 658295 g
- Commercial register court: Linz
Trade authority & Trade Regulation Act:
- Competent supervisory authority: District Authority Perg
- GISA number: 38616396
- GLN: 9110037994317
- Applicable legal provision: Trade Regulation Act
Chamber affiliation:
- Membership in the WKO
- Scope of business license: Trade business with the exception of regulated trade businesses and commercial agent
Media owner:
- ringshop GmbH, Herrenstraße 28, 4320 Perg, trade in jewelry
- Basic orientation of the website: This website serves the promotion and sale of jewelry, in particular engagement rings, wedding rings, memoire rings and jewelry
Do you have any questions? We are happy to assist you. All convenient ways to contact us can be found on the Contact page.
ringshop
Data protection
No worries – everything is fine. Here you can learn more about how we handle your data.
We handle your data with care!
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy. The use of our website is generally possible without providing personal data. Insofar as personal data (for example, name, address, or e-mail addresses) is collected on our pages, this is always done on a voluntary basis. This data will not be passed on to third parties without your explicit consent. If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data under any circumstances.
Responsible
- ringshop GmbH, Herrenstraße 28, 4320 Perg
- Phone: +436642060220
- E-mail: office@ringshop.de, office@ringshop.at, office@ringshop.ch, office@ringshop.li, office@onlineringshop.com
- Web: ringshop.at, ringshop.de, ringshop.ch, ringshop.li, onlineringshop.com
- Authorized representatives: Petra Holzmann, MHPE, Dipl.-Ing. (FH) Markus Holzmann
- Data protection inquiries: office@onlineringshop.com
- Supervisory authority: Data Protection Authority
Purposes, categories, legal bases
We process personal data for the provision and security of the website/apps, for order processing, customer communication, support, marketing/statistics (only with consent), as well as for the fulfillment of legal obligations.
Legal bases:
- Contract/performance of contract (Art. 6 (1) b GDPR)
- Legitimate interest (Art. 6 (1) f)
- Consent (Art. 6 (1) a)
- Legal obligation (Art. 6 (1) c)
- Information obligations pursuant to Art. 13/14 GDPR
Hosting & Server-Logs
We host with Hetzner in Germany. When the website is accessed, server logs are processed (IP address, timestamp, URL, referrer, user agent, status code) for the purpose of technical provision and security (Art. 6 (1) f GDPR).
Cookies, local storage & consent
Cookies, local storage & consent
We use strictly necessary cookies/technologies (e.g. shopping cart, login, consent status) without requiring consent. All other cookies (analytics/marketing) are only set with your consent via the cookie banner; you can withdraw this consent at any time with effect for the future (“Cookie settings”). Legal basis: § 165 TKG 2021 in conjunction with Art. 6 (1) a GDPR (non-essential cookies) and Art. 6 (1) b/f GDPR (essential cookies). Consent Management Platform (CMP): Complianz (https://complianz.io/), Complianz BV, CoC 717814475, Kalmarweg 14-5, 9723 JG, Groningen (NL);
Contact & Customer Service (e-mail, phone, forms)
When you contact us, we process the information you provide (name, contact details, content) for the purpose of handling your inquiry (Art. 6 (1) b/f GDPR). Retention period: 12 months after completion, at the latest for as long as statutory retention obligations require.
WhatsApp Business
- You have the option to contact us via the messenger service “WhatsApp.” The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
- When you use WhatsApp, you automatically transmit your phone number to us. In addition, your username and any other data you voluntarily provide will be processed. Communication takes place via end-to-end encryption. However, we would like to point out that, according to WhatsApp, certain metadata (e.g., times of communication, IP address, device data) is processed independently of the content.
- The use of WhatsApp is entirely voluntary. The legal basis for the processing of your data is Art. 6 (1) a GDPR (consent). You may withdraw this consent at any time with effect for the future.
- Further information on data processing by WhatsApp can be found in WhatsApp’s privacy policy.
- If you do not want WhatsApp to process your data, we recommend using alternative contact options such as e-mail or phone.
- Legal basis: Art. 6 (1) a (initiation via WhatsApp) and b (pre-contractual/contract). Please do not send sensitive data via WhatsApp.
Social Media & Plug-ins (Facebook, Instagram, X, YouTube)
We operate pages/accounts on Meta services. For Page/Account Insights there is joint responsibility with Meta in accordance with the Page Insights Controller Addendum. Meta provides usage statistics; we do not receive any direct raw data about individual persons. Legal bases: Art. 6 (1) f GDPR (reach/communication) and Art. 6 (1) a GDPR (marketing tracking via cookies/pixel). Data subject rights can be exercised with both us and Meta.
- Social plugins/embeds: When playing YouTube videos or loading external content, IP address, device specifics and, where applicable, cookie IDs may be transmitted to the respective provider (including possible third-country transfers under DPF/SCCs). We integrate such content in a privacy-friendly manner wherever possible (e.g. two-click solution; only after consent). Legal basis: Art. 6 (1) a GDPR (marketing/convenience).
- X (formerly Twitter): Use of our X profiles and embedded content is subject to X’s privacy policy; processing may take place outside the EU (DPF/SCCs). Legal basis: Art. 6 (1) f/a GDPR.
Web analytics & online marketing
- Google Tag Manager (GTM): Used for managing tags. GTM itself does not set cookies; however, it triggers tools that may collect data. Legal basis: Art. 6 (1) a GDPR (where consent-based tools are managed) or Art. 6 (1) f GDPR (purely technical triggering).
- Google Analytics 4: Google Ireland Limited; data may also be transferred to Google LLC (USA). We use GA4 only with consent (Art. 6 (1) a GDPR), IP addresses are not logged; we apply [data retention, e.g. 14 months], internal anonymization/masking functions, and do not use cross-device Ads features without additional consent. For transfers to the USA, Google may rely on the EU-US DPF (provided certification). Note: DPF does not automatically make GA4 “GDPR-compliant” – collection/consent remain decisive.
- Google Ads (conversion tracking & remarketing): Used only with consent (Art. 6 (1) a GDPR). Purpose: measuring the success of advertising campaigns, remarketing audiences. Data: cookie/ID data, truncated IP, event data (e.g. purchase events). Transfers to the USA may rely on the DPF (for certified recipients).
- Google Shopping / Merchant Center: Product feeds are provided to Google for display in Shopping services; measurement via Ads/Analytics only with consent. Data: product/transaction and event data (pseudonymized). Third countries: see DPF.
- Meta Pixel (Facebook/Instagram): Used only with consent (Art. 6 (1) a GDPR) for conversion measurement/remarketing. Joint controllership may arise under the Meta Business Tools terms; data transfers to the USA are based on DPF/SCCs.
Newsletter & direct marketing
When registering for the newsletter (double opt-in), we process your e-mail address, if applicable your name, the opt-in timestamp, and interactions. Legal basis: consent (Art. 6 (1) a GDPR) and – for electronic advertising – § 107 TKG (Austria). You may unsubscribe at any time via the link provided; proof of consent will be retained for up to 3 years after unsubscribing (Art. 6 (1) c/f GDPR).
Payment processing & shipping (if applicable)
For the fulfillment of the contract, we transmit order, payment, and delivery data to GoRocket and DHL (Art. 6 (1) b GDPR). Depending on the provider, data may be processed outside the EU; in such cases, appropriate safeguards (DPF/SCCs) are applied.
Integration of external content & fonts
We load external web fonts locally or – when integrating them from third-party servers – only with consent, since the retrieval itself transmits the IP address. The background is EU risk assessments/court rulings that consider remote fonts critical without consent.
reCAPTCHA / abuse protection
To protect against bots, we use Google reCAPTCHA only with consent (Art. 6 (1) a GDPR). In the process, technical usage data is transmitted to the provider; any transfers to the U.S. are based on the DPF/SCCs.
Data sources other than the data subject (Art. 14 GDPR)
If we do not collect data directly from you (e.g., address validation, fraud prevention, credit check in the case of purchase on account), we will inform you separately in accordance with Art. 14 GDPR.
Third-country data transfers
If service providers process data in third countries, we ensure an adequate level of data protection – in particular through adequacy decisions (e.g., EU-US DPF) or EU Standard Contractual Clauses (SCCs), including transfer impact assessments and supplementary measures. The EU-US DPF was adopted on July 10, 2023 and provides participating U.S. companies with a recognized level of protection; in 2025 it was confirmed by a court (first instance, not yet final).
Retention periods
We store personal data only for as long as necessary to fulfill the purposes/contractual obligations, to comply with statutory retention requirements (e.g., 7 years under the Austrian Federal Fiscal Code/Value Added Tax Act), or to defend against or pursue legal claims.
Your rights (Art. 15–22 GDPR)
Right of access, rectification, erasure, restriction, data portability, objection (to processing based on Art. 6 (1) f GDPR), as well as withdrawal of consent given, effective for the future. Right to lodge a complaint with the Data Protection Authority.
Obligation to provide data
The provision of certain data is required for the conclusion and performance of the contract (e.g., address for delivery). Without this data, we cannot process orders.
Minors
Our offer is not directed at persons under 18 years of age. Orders are permitted from the age of 18.
Security
We implement technical and organizational measures (TLS encryption, access control, role/authorization concepts, pseudonymization, backups) to protect data against loss or misuse.
Changes
We update this privacy policy whenever technologies, processes, or legal requirements change. The version published here is the one that applies. Last updated: 27 September 2025.
ringshop
Brand
ringshop is a registered and protected trademark in accordance with the Trademark Protection Act. Trademark owner: Roméo&Juliette GmbH; The unauthorized use of the trademark (word/image) is hereby expressly prohibited. The trademark owner reserves the right to take legal action in the event of unauthorized use.
ringshop
Advertisements
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
ringshop
Terms and Conditions
Version 250901 – valid from September 1st, 2025
1) Welcome to the ringshop
Let us turn the most beautiful days of your life into wonderful successes together. It is very important to us to provide you with competent, sincere, and honest information. To address any questions in advance and give you peace of mind, we kindly ask you to read our terms and conditions carefully.
2) Do you have any questions?
We are happy to deal with your concerns personally. You can find all the ways to contact us here. We are there for you!
3) Definition of terms
In the general terms and conditions, the terms Contractor and Client are frequently used.
- Contractor: ringshop GmbH, Herrenstraße 28, 4320 Perg;
- Client: Customers who shop at ringshop.de, at ringshop.at, at ringshop.ch, at ringshop.li or in the onlineringshop.com;
4) Scope of application
For all business relationships between the contractor and the client, which are processed via ringshop.de, ringshop.at, ringshop.ch, ringshop.li or onlineringshop.com, these general terms and conditions apply exclusively in the version valid at the time of the conclusion of transactions. With every purchase from the contractor, you expressly agree to these terms and conditions.
5) Pricing and discounts
The prices of the jewelry are largely dependent on the current precious metal prices and are periodically adjusted accordingly, which is why we are generally unable to grant discounts. Discounts are available during promotional periods – for example selected summer months – for defined items. Prices for services (with the exception of ring width changes during the defined period) are not included in the product prices and are invoiced separately on a time and material basis. The prices for services used after purchase are transparent and comprehensible. All prices include the statutory value added tax of the respective destination country. None of the discounts granted can be combined. It is important to note that discount combinations cannot be combined with a partner either. Cash redemption is not possible for discounts and rebates. Promotions, vouchers and discounts are not transferable.
6) Consultation appointments
Please note that a specialist advisor is reserved especially and exclusively for you for booked consultation appointments. In the high season, consultation appointments are usually fully booked for several months. If you do not wish to attend your booked consultation appointment for various reasons, we ask you to cancel it in good time – at least two weeks before the consultation appointment – so that another interested party has the opportunity to book the appointment. In order to make good use of your time with us and to ensure that customers who have their appointment after yours do not have to wait for long, we ask you to arrive punctually for your consultation appointment.
7) Payment and transfer of ownership
As a rule, all articles in ringshop.de, ringshop.at, ringshop.ch, ringshop.li and onlineringshop.com are paid for at the time of the purchase decision – i.e. when the button “Order with obligation to pay” is pressed – using one of the payment methods offered. As soon as the item(s) has/have been paid for in full, the processing procedure is initiated by the contractor. As soon as the posted sales invoice is sent by the contractor to the client by e-mail, the items become the property of the client. The purchase price includes the VAT applicable in the respective country of destination. In excepectional cases, if requested by the client and agreed to by the contractor, the contribution for the temporary storage of the items in the contractor’s warehouse is also included. As long as the items have not been paid for in full, they remain the property of the contractor. We accept the following payment methods: All credit and debit cards (such as VISA, V PAY, MASTER CARD, ELV, UNION PAY, JCB, DINERS CLUB, DISCOVER, AMERICAN EXPRESS, MAESTRO) as well as PayPal and instant bank transfer. All import duties such as customs duties and taxes shall be borne by the customer (importer) in the case of third country transactions. All return deliveries from third countries are processed as duty-free return goods.
8) Reservations
Reservations are typically not possible for items from the online shop. Do you need more time to make a decision? Contact us – we will find a solution.
9) Complaints
Without exception, every item is carefully checked in the outgoing goods inspection department before dispatch. Please check the goods carefully for any defects immediately after receipt. The contractor cannot accept any liability for defects, transport damage or soiling that are not reported immediately after reception. In accordance with the following provisions, the contractor is obliged to remedy any defect in the goods that impairs their functionality and that was already present at the time of delivery and is due to a fault on the part of the contractor, the material or the workmanship, within the statutory warranty period. The warranty claim only arises if the client immediately notifies the contractor in writing of the defect that has occurred and describes it in detail. Please use our form on the Returns page for this purpose. Partial defects of the delivery may not lead to a complaint about the entire delivery. After examining the complaint, the contractor may, at his discretion, replace or repair the defect-free goods or defective parts thereof. Irrespective of complaints, the right of withdrawal described under point 11 applies.
10) Ring size changes
We guarantee that incorrectly ordered rings will be exchanged once for the correct ring size free of charge. This free exchange campaign applies within 60 calendar days of purchase. Please note that a flat rate of 59 euros will be charged for the exchange of rings with individual engraving.
11) Right of withdrawal
You have the right to withdraw from this contract and cancel the purchase within fourteen days without providing any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
As a special service, we offer you a return option within 60 calendar days from the date of purchase.
Please note that worn or damaged items are excluded from returns beyond the legally stipulated withdrawal policy. If the jewelry has been engraved, we will also accept it back. Please note that in this case a flat fee of 59 euros will be charged.
To exercise your right of withdrawal, please choose one of the following options:
- Simply and conveniently fill out our return form. You can find this form on our Returns page. This helps ensure a smooth and easy process.
- To exercise your right of withdrawal, you may also inform us (ringshop GmbH, Herrenstraße 28, 4320 Perg, office@ringshop.de, office@ringshop.at, office@ringshop.ch, office@ringshop.li or office@onlineringshop.com) of your decision to withdraw from the contract by means of a clear statement (e.g. a letter sent by post or an email).
To meet the withdrawal deadline, it is sufficient that you send your notification regarding the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal: If you withdraw from the contract, we shall reimburse you for all payments received from you, including delivery costs, without delay and at the latest within fourteen days from the day on which we receive your notification of withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise; under no circumstances will you be charged any additional fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
12) Data protection
Do not worry, we take the handling of your data very seriously. The client consents to the personal data contained in the purchase contract being stored and processed automatically by the contractor in fulfillment of the contract. Further information on data protection can be found in the data protection section in the imprint. You are also welcome to contact us to be informed in detail about the contractor’s very detailed data protection concepts to fulfill the legal requirements of the GDPR (General Data Protection Regulation).
13) Applicable law and validity
The applicable statutory provisions apply. For any disputes, the locally competent court at the place of business shall have jurisdiction. Austrian substantive law applies. The applicability of the UN Sales Convention is completely excluded. If individual provisions of these General Terms and Conditions are or become invalid or ineffective, the validity of the remaining provisions is not be affected.
14) Company data
UID: ATU82319689, company register number: FN 658295 g, partner/management: Petra Holzmann, MHPE, partner/management: Dipl.-Ing. (FH) Markus Holzmann, Roméo&Juliette GmbH, Herrenstraße 28, A-4320 Perg, 00436642060220, office@ringshop.de, office@ringshop.at, office@ringshop.ch, office@ringshop.li, office@onlineringshop.com, www.ringshop.de, www.ringshop. at, www.ringshop.ch, www.ringshop.li, www.onlineringshop.com
Notice about the team photos: Some members of our team support us through a service agreement with Roméo&Juliette GmbH.
